Booking & Payment:

Full payment is required at the time of booking to secure your place on the course. Places are limited and cannot be reserved without payment.

Cancellation by You:

If you need to cancel your booking:

More than 21 days before the course start date: Full refund.
Less than 21 days before the course start date: No refund will be issued.

If we are able to fill your place from a waiting list, we may offer a refund at our discretion.

Transferring Your Place:

If circumstances change and there is space available on a future course, we will do our best to transfer your booking to a later course. Transfers are subject to availability and cannot be guaranteed.

Transfer requests made more than 14 days before the course start date will be processed free of charge.
Transfer requests made 14 days or less before the course start date will incur a £15 administration fee.

Only one transfer is permitted per booking and all transfer requests must be made before the course start date.

Missed Sessions:

Unfortunately, refunds, credits or partial refunds cannot be provided for sessions that you are unable to attend.

Cancelled sessions:

If Kindred co. cancels a class or session, attendees will receive a refund for the cancelled class. We will provide as much notice as possible and contact all attendees using the details provided at the time of booking.

Exceptional Circumstances:

We understand that pregnancy and family life can be unpredictable. If exceptional circumstances arise, please contact us. While we cannot guarantee a refund or transfer outside of these terms, we will always aim to find a fair and compassionate solution where possible.